Send Every Ticket to the Right Human Instantly
Problems we help you solve
Tickets misrouted to the wrong team (e.g., feature request to engineering)
Wasted time by support agents re-assigning tickets
Slow resolution time
Custom applications built to solve your specific challenges
NLP intent classification model
Automated assignment logic based on intent and expertise
Everything you need in one complete package
Zendesk/Intercom integration
Intent dashboard
Confidence scoring for routing
Examples of what we can build for you
Assigns ticket to 'Tier 2 Engineering' vs. 'Tier 1 Basic Support'
Sets SLA clock based on inferred urgency (e.g., 'System Down' vs. 'Minor UI Question')
We use modern, proven technologies
Real impact on your business metrics
Starting at $150/month
Delivered in just 8 weeks • Fixed pricing • No hidden fees
We understand your needs and create a detailed plan (Days 1-3)
We build your app with daily updates (Days 4-12)
We test, polish, and deploy your app (Days 13-15)
Yes! We use modern frameworks and our extensive experience to deliver production-ready apps in 15 days. We focus on your core features and launch fast, then iterate based on user feedback.
We include 30 days of post-launch support for bug fixes and minor adjustments. For major feature additions, we offer ongoing maintenance packages.
Yes! We've built applications for various support ticket intent & routing for b2b saas businesses. We understand the unique challenges and requirements of your industry.
After launch, you own all the code. We provide documentation and training. We're also available for ongoing support, maintenance, and feature additions.
Book a free consultation to discuss your project. No commitment required.
Schedule Your Free CallTrusted by 10+ companies • 11+ projects shipped • 15-day delivery guarantee