Reframe app reviews: what 500 recent reviewers say
Reframe’s overall rating is high, but its recent written reviews are split. Here is the star count, the themes on each side, and how to read them.
Reframe is rated 4.7 from about 45,000 ratings on the US App Store [1]. Among its 500 most recent written reviews, dated 29 January to 19 October 2026, 57% are 5 stars and 36% are 1 or 2 stars. The praise centres on the daily readings, the course and the community. The complaints are mostly about money: about two in three of the low-rated reviews mention charges, trials, cancelling or refunds. These are reviewers’ own accounts and we could not verify them.
Before you read: who we are and what this is
Track it in Sober Girl
The star split of the 500 most recent reviews
| Stars | Reviews | Share |
|---|---|---|
| 5 stars | 287 | 57% |
| 4 stars | 19 | 4% |
| 3 stars | 15 | 3% |
| 2 stars | 25 | 5% |
| 1 star | 154 | 31% |
The overall rating of 4.7 [1] is built from every star rating, most of which come with no written review. People who are angry are more likely to write, so a written-review sample leans more negative than the rating. Even allowing for that, a 1-star share of nearly one in three is large for an app with a 4.7 average, and it is the main thing to understand before you start a trial.
What the 4 and 5 star reviews praise
Of the 306 reviews with 4 or 5 stars, 128 mention the course, the daily reading or lessons, 104 talk about quitting or staying sober, 77 mention community, chat or support groups, and 26 mention tracking or streaks [1]. The listing describes a 160-day program and Reframe Access at $13.99 a month or $79.99 a year after a 7-day trial [2].
The people who rate it highly are, in other words, using it as a course, not as a day counter. If you want guided lessons and a group to talk to, that is what the praise is about.
What the 1 and 2 star reviews complain about
| Theme | Low-rated reviews that mention it |
|---|---|
| Charges, trials, cancelling, refunds or renewals | 105 of 179 |
| Words like scam, fraud, steal or rip-off | 40 of 179 |
| Login, crashes, bugs or loading problems | 18 of 179 |
| The long intake survey or questions before use | 10 of 179 |
| Wanting to use it for free and finding a paywall | 9 of 179 |
The pattern is consistent: reviewers say they started a free trial, cancelled, and were charged anyway, or found cancelling hard, or were unable to get a refund. Some say they were charged after cancelling within the trial, and a few say they were charged more than the listed price. We cannot tell from outside whether these are billing errors, misread subscription screens or something else, and we are not saying Reframe acts unfairly. What we can say is that this is the dominant complaint among its recent low reviews [1].
- Cancel through the store, not just in the app. On iPhone, a subscription is cancelled in your Apple account settings. Apple explains how [3].
- Set a reminder for the day before the trial ends, and screenshot the price screen you agreed to.
- Use a card or a payment method you can stop if you are worried, and keep the confirmation emails.
Who Reframe fits, and who should look elsewhere
- It fits if you want a structured, daily, educational program, are comfortable paying for it, and will read the subscription screens carefully.
- Look elsewhere if you only want a free day counter. Reviewers who wanted a free tracker report hitting a paywall [1], and several free apps count days at no cost.
- See a doctor first if you drink heavily or every day. Stopping suddenly can be dangerous, and no app is treatment. NIAAA’s navigator can help you find options.
For the price and the free-trial terms in detail, read Is Reframe free? Reframe app cost. For cheaper and free options, see Reframe alternatives and I Am Sober versus Reframe. If you decide to count days without a subscription, the sobriety calculator is free and needs no account.
Is Sober Girl right for you?
- use an iPhone or an Android phone
- want a private tracker, with your journal kept on your device
- want a day counter, money saved and a daily check-in in one calm place
- want a Craving SOS with a breathing exercise and a 10-minute timer
- want to start free and add Plus only if you need the journal, insights or milestone cards
- want a community feed, live coaching or an AI chat
- want a structured multi-week education program
- need medical help for heavy drinking or withdrawal. An app is not treatment, so see the safety notes above
Frequently asked questions
Is the Reframe app legit?
It is a real app with a 4.7 rating from about 45,000 ratings on the US App Store. Its recent written reviews are split, and the main complaint is about charges and cancelling. Those are reviewers’ claims we could not verify, so read the subscription terms before you start a trial.
Is Reframe a scam?
We have no evidence that it is. Some recent reviewers use the word scam, mostly about being charged after a trial or finding cancelling hard. A keyword count found words like scam, fraud or steal in 40 of 179 low-rated reviews. Check the price screen, and cancel in your Apple or Google account.
Is Reframe worth it?
It depends on what you want. Reviewers who praise it describe a structured daily course and a community. If you only want a free day counter, a free tracker is simpler. The listing gives $13.99 a month or $79.99 a year after a 7-day trial.
Why are so many Reframe reviews 1 star?
In the 500 most recent written reviews, 36% are 1 or 2 stars. About two in three of those mention charges, trials, cancelling or refunds. Written reviews also lean negative, so the overall 4.7 is a gentler picture.
How do I cancel Reframe?
If you subscribed on an iPhone, cancel in your Apple account’s subscription settings, not only inside the app. Apple has a guide. Our Reframe cost page has the trial and price details.
Sources
- Reframe: Drink Less & Thrive, US App Store customer reviews (500 most recent). Apple customer reviews feed, reviews dated 29 January to 19 October 2026, read 22 October 2026; rating from Apple’s lookup API, same day. The 500 most recent written reviews, not all ratings. Star counts are ours; themes are keyword counts across those reviews and show what reviewers say, not what is true. Unverified claims by reviewers.
- Reframe: Drink Less & Thrive on the App Store (US). Apple App Store listing, retrieved 6 October 2026, re-checked 10 October 2026.
- Cancel a subscription from Apple. Apple Support.
How we write these. Every figure above links to the source it came from, and we label self-reported and observational results as such. Where we could not find a source we trust, the page says so instead of filling the gap. Sober Girl is made by ShipAI Lab and this is not medical advice. Sources were checked on 6 October 2026. If you spot an error, email us at [email protected].
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Sober Girl is a private sobriety tracker for women, on iPhone and Android: day counter, money saved, craving SOS and a tree that grows with you. Free to start.